Refund and Cancellation Policy
Last Updated: May 19, 2026
Thank you for selecting Education Sutra (operated by LAVANYA FUEL CORPORATION) as your reliable taxation guide.
1. Free Access Core
All core learning courses, tax estimators, slab progression sandboxes, gamified trivia quizzes, and buster glossaries hosted on Education Sutra are completely free of charge. No financial credit card entries are required to learn basic financial compliance here.
2. Digital Premium Material & Certification fees
In the event that you purchase specific downloadable educational tools (like compliance calendars, detailed offline PDF checklists), or request a verified certificate of completion, these transactions represent immediate digital delivery:
- Immediate Delivery: Because digital content and certificates are instantly unlocked and issued to your email ID upon transaction verification, these purchases are considered non-refundable.
- 7-Day Review Grace: If you face system delivery failure (e.g., paid but did not receive digital certificate download links), please report this immediately. If verified by our ledger, we will issue a complete transaction refund within 5-7 business working days to the original payment source.
3. Subscription Cancellation
Our educational weekly newsletter subscriptions can be cancelled immediately at any time by selecting the "Unsubscribe" action located at the bottom of our emails. This immediately deletes your email record from our dispatch list.
4. How to Request Support
For transaction verification, invoice receipts, or refund queries relative to digital items, please contact LAVANYA FUEL CORPORATION at [email protected] with your payment transaction ID.